Our laser engraving machines are compatible with a wide range of materials, including wood, acrylic, leather, glass, anodized aluminum, stainless steel, and more. However, materials like PVC or vinyl should be avoided as they release toxic fumes when engraved.


Regular maintenance includes cleaning the lens and mirrors, checking the alignment of the laser beam, ensuring proper ventilation, and lubricating moving parts as needed. Always refer to the user manual for specific maintenance schedules and instructions.


First, check the power supply and ensure all connections are secure. Inspect the lens and mirrors for dirt or damage. If the issue persists, consult the troubleshooting section of the user manual or contact our customer support team for assistance.


Pricing varies depending on the model and specifications. Our entry-level models start at $1,500, while high-end models can cost up to $10,000. Visit our website or contact our sales team for detailed pricing information.


Delivery times vary based on your location and the model ordered. Typically, orders are processed within 3-5 business days, and shipping takes 7-14 business days. Expedited shipping options are available for an additional fee.


Our standard warranty covers manufacturing defects and includes parts and labor for one year from the date of purchase. Extended warranty options are available for purchase. Please review the warranty terms on our website for full details.


Our machines feature laser power ranging from 40W to 150W, engraving areas from 12×8 inches to 24×36 inches, and compatibility with various software programs. Specific technical details can be found on the product pages of our website.


Yes, our machines are compatible with popular third-party software like LightBurn and CorelDRAW. However, we recommend using the included software for optimal performance and support.


Yes, we offer comprehensive training resources, including video tutorials, user manuals, and live webinars. Additionally, our customer support team is available to assist with any questions or issues.


Always wear protective eyewear, ensure proper ventilation, and avoid engraving materials that release toxic fumes. Keep the machine away from flammable materials and follow all safety guidelines outlined in the user manual.